CRMSaaSLanding Page

Martly: manage customers, grow faster

Designing the marketing site and product for a CRM that simplifies sales, marketing, and support into one tool for growing businesses.

Role
Lead Product Designer
Type
End-to-End UX
Timeline
6-10 Weeks
Tested
8-12 Users
+41%
Trial sign-ups
-29%
Bounce rate
4.3/5
Usability score
5.2s
Time to CTA

Framing the Problem

5W1H: Defining the design challenge

Who

Startup founders, sales managers, and marketing directors at SMBs (5-50 employees)

What

A CRM platform with pipeline management, team collaboration, and growth analytics

When

When businesses outgrow spreadsheets but cannot justify Salesforce pricing

Where

Web application + marketing site, used daily by sales teams on desktop

Why

70% of SMBs still manage customer relationships in spreadsheets. Average CRM costs $125/month

How

3-step onboarding, transparent pricing with a free tier, product preview in the hero, progressive feature disclosure


Personas

Who we are designing for

Leo, 29

Startup Founder
"I need a CRM that works in 5 minutes, not 5 months."
Goals
Quick setup, pipeline view
Frustrations
Complexity, long onboarding

Rachel, 33

Sales Manager
"My team of 5 needs shared pipeline with clear ownership."
Goals
Team collaboration, deal stages
Frustrations
Data silos, no visibility

Carlos, 42

Marketing Director
"I want to see how leads convert through sales."
Goals
Attribution, pipeline analytics
Frustrations
Disconnected marketing and sales data

Final Designs

The solution, delivered

Martly CRM

Reflections

What I learned

Research-driven decisions compound

Every design choice traced back to a user insight. This made stakeholder alignment straightforward and reduced revision cycles significantly.

Consistency accelerates delivery

Using a shared design system across projects meant new screens could be assembled from existing components, cutting design time without sacrificing quality.

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